Roles
What each role can reach
Super Admin
Full system access including team, settings and sender identity
PII: fullSender: fullFinancialsZones
Operations
Live ops, dispatch, house coordination, fulfilment
PII: redactedSender: suppressed
Concierge
Client contact, address confirmation, appointments, gift handling
PII: fullSender: suppressed
Finance
Settlements, payouts, commercial terms, membership spend
PII: redactedSender: noneFinancials
Marketing
Campaigns, banners, push, customer segments
PII: segments_onlySender: none
Catalogue Moderator
Product moderation, brand and category curation
PII: noneSender: none
Auditor
Read-only across everything, for compliance and investigation
PII: redactedSender: noneFinancialsRead-only